Practice Infomation

Our Treatment and Services

We provide the full range of Private, Denplan & cosmetic treatment, plus short term orthodontics.

Appointments

We always try to arrange appointments at a time convenient to patients. If you find you have made an appointment that you subsequently cannot keep please cancel with at least 24 hours notice so we may give the appointment to someone who may need to see us at short notice.

 

SMS Text Service

We offer a patient text reminding service. If you wish to opt out of this please circle 'NO' on your Medical History Sheet or inform a receptionist.

Dental Emergency

All dentists have emergency slots within their daily schedules. These slots are opened up at 9am everyday. Patients who require urgent attention should phone the practice at 9am to be allocated an emergency treatment slot.

Out of Hours Dental Emergency

Should you have a dental emergency outside of the practice opening hours, please call 07714664519 or use the 111 service.

Policy Against Violence and Aggression

We operate a policy of zero- tolerance. Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities and in certain cases if found appropriate the police.

 

Access

 

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you do have any disability that you think we need to know about please give us a call before your appointment and we will do our best to put suitable arrangements in place to accommodate your  needs .

 

Public Transport

 

We are accessible by public transport. We are a five minute walk from Burnley Football Club.  Small public car park at the end of the street.

 

Payment Methods

We accept the following methods of payment at the practice: Cash, cheque and all major credit and debit cards

 

Patient Confidentiality

We take patient confidentiality extremely

seriously at Calder Dental Practice and all personal information is treated in the strictest confidence. Only members of staff have access to patient information and we have a strictconfidentiality policy.

See policy link for a copy of this policy.

 

Complaints Procedure

We aim to make your experience at the practice as pleasurable as possible. However, should you have any complaints, please contact Mrs A D’Rozario, our practice manager who will be able to deal with your complaint and talk you through our procedure. See policy link for a copy of our complaints policy.

  • Grey Facebook Icon
  • Grey Twitter Icon

© 2023 by We Smile. Proudly created with Wix.com